Independent Living Services Program Assistant

    • Job Tracking ID: 512507-797764
    • Job Location: Milwaukee, WI
    • Job Level: Entry Level (less than 2 years)
    • Job Type: Full-Time/Regular
    • Date Updated: November 23, 2021
    • Years of Experience: Up to 2 Years
    • Starting Date: ASAP
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Job Description:

Be Part of a Great Team!

Independence First is looking for awesome people to join our team!

You are just the person to join our growing team if you are...

* Looking for an Excellent Benefits Package

* Passionate About Helping Others

* Prefer Bilingual in English, Spanish, Hmong or Arabic (Not required)

Benefits include:

* 12 sick days, 13 vacation days and an additional 11 paid holidays a year

* Employer paid Dental, Life Insurance (twice annual salary), AD&D, Short and Long Term Disability

* Health Insurance Benefits (partially employer paid, depending on coverage)

* Low-cost Vision Insurance

* Employer-matched 403(b) Retirement Account

* Fitness Center On-site

* Annual Health Risk Assessment

* Annual Flu Shot

* Comprehensive Wellness Program

* Tuition Reimbursement Program


Position: Independent Living Services Program Assistant

Status: Full time, Hourly

Reports to: Independent Living Services Program Director

Position Summary: Provides general clerical support to the ILS Program staff as directed in a fast-paced office environment. Duties include data entry, word processing, project assistance, filing, typing, collating, mailings, provide relief phone coverage, organizational support, provide transportation for staff either in own vehicle or agency van.

Position Expected Hours of Work: There may be some variability in the weekly schedule, but typical hours are 8:00am to 4:30pm, Monday through Friday, 40 hours weekly; some evenings. Position is housed and primarily operates out the Independence First main office and provides services throughout our service area as needed.

Essential Functions of the Position:

  1. Clerical support: data entry, word processing (MS Word Suite including EXCEL), project assistance, provide relief phone coverage, filing, collating, mailings, scheduling appointments, organizational support, and provide transportation for staff, take and transcribe meeting notes for the department.
  2. Assist other staff with organizing and follow-through of special projects as assigned.
  3. Provide transportation for staff using safe driving practices using the agency van or own vehicle.
  4. When needed, provide physical assistance support to staff, such as carrying or wheeling materials, assistance when walking on slippery surfaces, assistance with getting in and out of a vehicle, etc.

Work Environment

  1. Work environment is generally performed in an office setting with minimal to moderate noise level.
  2. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


The above statements reflect the general details necessary to describe the principle functions of the occupation described and shall not be construed as a detailed description of all the work requirements that may be inherent in the occupation.

As an Independent Living Center, it is required that 51% of Independence First’s staff have a disability. Independence First is an equal opportunity employer and strongly encourages people with disabilities to apply for this position.

Experience and Skills:

Professional Qualifications

  1. Knowledge and ability to use office equipment including computer, copier, and fax machine, etc.
  2. Knowledge and ability to use M.S. Word products including EXCEL.
  3. Good organizational skills.
  4. Good communication skills.
  5. Ability to follow directions and work independently. Must be flexible.
  6. Ability to positively interact with a variety of people.
  7. Attention to detail with accuracy required.
  8. Must have valid driver’s license without a history of moving violations.
  9. Must have own transportation with insurance.
  10. Must have good judgment skills.
  11. Must be punctual, dependable and reliable.
  12. Must not object to transporting service animal.
  13. Must represent self in a professional manner.
  14. Must possess a positive attitude with the ability to work as a team member.
  15. Must respect the confidentiality of the individuals who are transported.
  16. Must be able to lift at least 25 pounds.