Independent Living Services Coordinator, Branch Offices

    • Job Tracking ID: 512507-788564
    • Job Location: Milwaukee, WI
    • Job Level: Mid Career (2+ years)
    • Level of Education: BA/BS
    • Job Type: Full-Time/Regular
    • Date Updated: November 23, 2021
    • Years of Experience: 2 - 5 Years
    • Starting Date: ASAP
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Job Description:

Be Part of a Great Team!

Independence First is looking for awesome people to join our team!

You are just the person to join our growing team if you are...

* Looking for an Excellent Benefits Package

* Passionate About Helping Others

* Prefer Bilingual in English, Spanish, Hmong or Arabic (Not required)

Benefits include:

* 12 sick days, 13 vacation days and an additional 11 paid holidays a year

* Employer paid Dental, Life Insurance (twice annual salary), AD&D, Short and Long Term Disability

* Health Insurance Benefits (partially employer paid, depending on coverage)

* Low-cost Vision Insurance

* Employer-matched 403(b) Retirement Account

* Fitness Center On-site

* Annual Health Risk Assessment

* Annual Flu Shot

* Comprehensive Wellness Program

* Tuition Reimbursement Program

Position: Independent Living Skills Coordinator, Branch Offices

Status: Full-Time, Hourly

Reports to: ILS Program Assistant Director

Position Summary: Provide independent living services to individuals with disabilities, in Ozaukee, Waukesha and Washington counties, to enhance the quality of their lives. Will travel to and spend at least one day each week in each of these offices building up a consumer base and providing direct independent living services to consumers. In collaboration with Independence First staff in Milwaukee County, will coordinate peer support efforts in the outlying counties. Responsible for all activities related to the classes and workshops held in the branch offices. Conduct outreach to establish referral relationships with community partners and to build relationships in the multi-cultural/underserved communities (African American, Hispanic/Latino/Hmong) in Ozaukee, Washington and Waukesha counties. Conduct Grassroots Advocacy Groups. Leads the agency peer support efforts in Ozaukee, Washington, and Waukesha counties.

Position Expected Hours of Work: This is a Full-Time position. Days and hours of work are Monday through Friday, 8:00 am to 4:30 pm. Occasional evenings and weekends.

Essential Functions of the Position:

  1. Facilitate self-assessment and identification of independent living related services needs of the consumer.
  2. Facilitate the development of independent living goals with the consumer. Regularly revisits these goals, updating as needed and noting progress.
  3. Promote self-advocacy by teaching individuals how to access services, assert their rights, obtain funding for the purpose of reaching their goals.
  4. Provide independent living skills instruction on an individual or group basis.
  5. Provide information, referral and training to consumers and the community in the Independence First service area on independent living issues and services.
  6. Coordinate peer support efforts in the outlying county areas.
  7. Provide consumers, businesses, and community organizations with assistance regarding the ADA, IDEA, Fair Housing Act, and the Rehabilitation Act of 1973 (501-504), etc.
  8. Develop and maintain appropriate collaborative relationships with other organizations/service providers to enhance the goals of independent living
  9. Must be able to travel to four different offices during the work-week to deliver services to consumers.
  10. Will attend regularly scheduled collaborative meetings in each of the outlying counties of Ozaukee, Waukesha and Washington.
  11. Conduct outreach and establish relationships with community partners for the purpose of referral to our program.
  12. Facilitate agency’s peer support efforts in Ozaukee, Washington, and Waukesha counties.
  13. Conduct outreach to establish collaborative relationships with other organizations and service providers that serve individuals with disabilities that are part of multi-cultural/underserved populations (African American, Hispanic/Latino, Hmong) in the outlying counties.
  14. Complete agency required documentation in agency database.


Disability Policy Change Essential Functions:

  1. Participate in individual and systems advocacy activities by voicing opinion at public hearings and educating public officials through letter writing or other appropriate means on issues relating to independent living.
  2. Actively participant in agency advocacy team.
  3. Present testimony on disability issues by writing, email, and fax, in person testimony to legislative bodies on the local, state and federal levels. This includes contacting congresspersons, senators and giving opinions on pending legislation.
  4. Assist consumers with their advocacy needs.
  5. Will run grassroots advocacy groups in the assigned counties.
  6. Participate in Disability Policy Change Events.

I. Work Environment

  1. Work environment is generally performed in an office setting with minimal to moderate noise level.


  1. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


The above statements reflect the general details necessary to describe the principle functions of the occupation described and shall not be construed as a detailed description of all the work requirements that may be inherent in the occupation.

As an Independent Living Center, it is required that 51% of Independence First’s staff have a disability. Independence First is an equal opportunity employer and strongly encourages people with disabilities to apply for this position.

Experience and Skills:

Professional Qualifications

  1. Must have a firm belief in consumer control, the independent living philosophy and our agency Vision Statement:


Independence First is for full inclusion of persons with disabilities in every aspect of our community and Independence First commits itself toward this end.

'Empowerment is part psychological, part social, and part political. It is the process by which individuals define their own problems, find their own voice, develop their own plans, act on their own behalf, and claim their own power.'

'Empowerment means more than having responsibility, but also having the authority and ability to make one's own choices.'


  1. Bachelor's degree in related field or life experience may be substituted in lieu of, in full or part of academic requirements.
  2. Good communications skills.
  3. Demonstrated positive attitude, reliability, a self-starter who assumes responsibility when warranted, is conscientious, professional in manner and hard working.
  4. Knowledge of federal, state and community services and funding resources.
  5. Knowledge of disability rights legislation including the ADA, Rehabilitation Act, IDEA, etc.
  6. Transportationally mobile or able to arrange own transportation.
  7. Proven ability to work independently with minimal supervision required.
  8. Cheerfully and willingly accepts new assignments and projects.