Employment Opportunities

Community Relations and Special Events Coordinator

  • Job Tracking ID: 512507-678657
  • Job Location: Milwaukee, WI
  • Job Level: Mid Career (2+ years)
  • Level of Education: BA/BS
  • Job Type: Full-Time/Regular
  • Date Updated: April 12, 2019
  • Years of Experience: 5 - 7 Years
  • Starting Date: April 29, 2019

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Job Description:

Be Part of a Great Team!

IndependenceFirst is looking for awesome people to join our team!

You are just the person to join our growing team if you are...

  • Looking for an Excellent Benefits Package
  • Passionate About Helping Others
  • Prefer Bilingual in English, Spanish, Hmong or Arabic (Not required)

Benefits include:

  • 12 sick days, 13 vacation days and an additional 10 paid holidays a year
  • Employer paid Dental, Life Insurance (twice annual salary), AD&D, Short and Long Term Disability
  • Health Insurance Benefits (partially employer paid, depending on coverage)
  • Low-cost Vision Insurance
  • Employer-matched 403(b) Retirement Account
  • Fitness Center On-site
  • Annual Health Risk Assessment
  • Annual Flu Shot
  • Comprehensive Wellness Program
  • Tuition Reimbursement Program


I. Position: Community Relations and Special Events Coordinator

II. Status: Full-Time, Salaried

III. Reports to: Fund Development and Communications Director

IV. Position Summary: Provide support for the organization through outreach and volunteer assistance. Provide support to Directors and Managers in the planning of organizational special events. Establish and maintain partnerships within the community through outreach and volunteer opportunities. Utilize Special Events, Outreach, Volunteer strategies to promote a positive community presence and mission enhancement.

V. Position Expected Hours of Work: This is a Full-Time position. Days and hours of work are Monday through Friday, 8:00 am to 4:30 pm. Occasional evenings and weekends.

VI. Essential Functions of the Position:

Special Events:

  1. Assist and help plan fundraising events hosted by the Fund Development Department. (Empower Lunch, Gallery Night, Stride & Glide, other promotional events, such as the event at Hamburger Mary’s).
  2. Plan and implement events unrelated to fundraising with appropriate staff.
  3. Handle day-of event needs, logistics and troubleshoot problems in a timely manner.
  4. Act as site contact for contractors related to events and activities happening at agency.
  5. Assist other departments with event planning and management.
  6. Comply with all insurance, legal, health, safety, accessibility, and organizational obligations.
  7. Follow up post-event with all participants and external partners involved for evaluations and thank you notes. This includes providing post-event report outs.
  8. Coordinate with external organizations and businesses that are interested in hosting events within our agency space.
  9. Collaborate with other departments to maintain an agency events calendar.


  1. Conduct impactful outreach to establish meaningful collaborative relationships with other organizations and service providers that serve individuals with disabilities.
  2. Assist with outreach exhibit activities and update the agency outreach calendar.
  3. Responsibilities for assigned outreach activities will include: exhibiting, setting referral meetings and keeping appointments, messaging, coordinating materials distribution to referral sources, and attending events to build professional referral relationships.
  4. Collaborate/recruit/assign volunteers for events as appropriate.
  5. Complete agency-required documentation of activities in agency database on a timely basis.


  1. Assess agency needs for volunteers and strategically recruit volunteers to fill the needs. Regularly consult staff to determine agency needs for various volunteer services.
  2. Through Raiser’s Edge, maintain a volunteer base to assist with internal and external events.
  3. Work closely with the Fund Development Department to establish a volunteer base at local corporations, organizations, and foundations.
  4. Maintain all records of volunteer recruitment, conduct orientations regarding the mission and objectives of the program.
  5. Maintain accurate record-keeping of volunteers and hours worked in database.
  6. Provide oversight for the annual "Holiday Giving Tree" for agency.
  7. Conduct outreach for volunteer recruitment.
  8. Develop and implement a system for volunteer recognition and support including the annual "Volunteer Banquet."
  9. Review program policies and procedures with supervisor to ensure all appropriate laws (including HIPAA) and regulations are being followed.
  10. Coordinate activities to promote cohesiveness and camaraderie among volunteers.

I. Work Environment

  1. Work environment is generally performed in an office setting with minimal to moderate noise level.

  1. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


The above statements reflect the general details necessary to describe the principle functions of the occupation described and shall not be construed as a detailed description of all the work requirements that may be inherent in the occupation.

Experience and Skills:

I. Professional Qualifications

  1. Must have a firm belief in consumer control, the independent living philosophy and the agency Vision Statement: IndependenceFirst has a vision of full inclusion of persons with disabilities in every aspect of our community and commits itself toward this end.

'Empowerment is part psychological, part social, and part political. It is the process by which individuals define their own problems, find their own voice, develop their own plans, act on their own behalf, and claim their own power.'

'Empowerment means more than having responsibility, but also having the authority and ability to make one's own choices.'

  1. Bachelor’s degree in human services, business, or marketing required. Preferred educational attainment is a master’s degree in similar fields. Five plus years of business development, sales, event management or other life experience may be considered with demonstrated success in lieu of academic requirements.
  2. Three to five years of similar experience preferred.
  3. Excellent communications skills; both verbal and written, with internal and external audiences. Capable of building relationships on the phone, email and face-to-face.
  4. Demonstrated professionalism in manner and appearance, dressing business casual when representing agency in outreach activities.
  5. Has a positive attitude, reliability, a self-starter yet a team player, is conscientious, hard working.
  6. Event management and planning skills required. Including: working with various contracts, planning and organizing, day-of event management and event reporting.
  7. Transportationally mobile or able to arrange own transportation; able to travel locally and within the state.
  8. Proven ability to work independently with minimal supervision.
  9. Well-organized, goal-oriented, multi-tasker. Attention to detail in reporting.
  10. Open to accept new challenges.
  11. Ability to work occasional weekend or evening hours.
  12. Fluency with Word, Outlook, Excel, and Power Point required, Raiser’s Edge preferred.
  13. Demonstrated ability to establish and maintain effective working relationships with internal and external individuals and audiences.
  14. Ability to work independently and as a team.
  15. Prior experience serving diverse populations.

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