Employment Opportunities

WisLoan/Telework Coordinator

  • Job Tracking ID: 512507-652897
  • Job Location: Milwaukee, WI
  • Job Level: Mid Career (2+ years)
  • Level of Education: BA/BS
  • Job Type: Full-Time/Regular
  • Date Updated: October 16, 2018
  • Years of Experience: 2 - 5 Years
  • Starting Date: October 30, 2018

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Job Description:

Be Part of a Great Team!

IndependenceFirst is looking for awesome people to join our team!

You are just the person to join our growing team if you are...

  • Looking for an Excellent Benefits Package
  • Passionate About Helping Others
  • Prefer Bilingual in English, Spanish, Hmong or Arabic (Not required)


Benefits include:

  • 12 sick days, 18 vacation days and an additional 10 paid holidays a year
  • Employer paid Dental, Life Insurance (twice annual salary), AD&D, Short and Long Term Disability
  • Health Insurance Benefits (partially employer paid, depending on coverage)
  • Low-cost Vision Insurance
  • Employer-matched 403(b) Retirement Account
  • Fitness Center On-site
  • Annual Health Risk Assessment
  • Annual Flu Shot
  • Comprehensive Wellness Program
  • Tuition Reimbursement Program




I. Position: WisLoan/Telework Coordinator


II. Status: Full Time, Salaried


III. Reports to: Independent Living Services Program Director


IV. Position Summary: Responsible for developing and processing loan applications for the WisLoan and Telework statewide alternative financing programs (AFP) for individuals with disabilities. Act as the primary contact for the programs with the Advisory Loan Committee, bank, the Wisconsin Department of Human Services (DHS), the Wisconsin Division of Vocational rehabilitation (DVR), the Wisconsin Independent Living Centers (ILC) and consumers. Will complete required state reports.


V. Position Expected Hours of Work: This is a salaried position; as such, a minimum of 40 or more hours weekly may be required to complete job duties. Position is located at the main office, however, extensive travel, to train center staff and to attend or present at conferences, conduct outreach, around the state is required.


VI. Essential Functions of the Position:

  1. Coordinate loan applications for the WisLoan and Telework programs.
  2. Meet with applicants to obtain information for loan applications and to answer questions about the programs.
  3. Obtain and compile copies of applicant’s credit histories, financial statements and other necessary information.
  4. Analyze applicant’s financial and credit information.
  5. Provide information and referrals to individuals for Assistive Technology (AT) and available funding sources.
  6. Refer individuals to the contact person at IndependenceFirst and other WI ILCs for additions assistance as needed.
  7. Prepare loan application summaries for review by the Advisory Loan Committee.
  8. Organize and implement regularly scheduled Loan Committee meetings.
  9. Inform applicant of the Advisory Loan Committee’s decision.
  10. Complete paperwork required for loan closings and work with bank to process approved loans.
  11. Contact customers whose accounts are delinquent, and forward irreconcilable accounts for collector action.
  12. Negotiate payment arrangements with customers who have delinquent loans.
  13. Develop program contracts with bank and the Independent Living Centers.
  14. Conduct program training for staff at the Independent Living Centers across the state.
  15. Obtain reports from the Independent Living Centers and process billing information.
  16. Complete required documentation in databases.
  17. Complete reports as required by program contracts.
  18. Provide outreach and presentations to promote programs.
  19. Attend staff meetings and trainings as assigned.

I. Work Environment

  1. Work environment is generally performed in an office setting with minimal to moderate noise level.
  2. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.




The above statements reflect the general details necessary to describe the principle functions of the occupation described and shall not be construed as a detailed description of all the work requirements that may be inherent in the occupation.

Experience and Skills:

I. Professional Qualifications


  1. Must have a firm belief in consumer control, the independent living philosophy and our agency Vision Statement:


IndependenceFirst is for full inclusion of persons with disabilities in every aspect of our community and IndependenceFirst commits itself toward this end.

'Empowerment is part psychological, part social, and part political. It is the process by which individuals define their own problems, find their own voice, develop their own plans, act on their own behalf, and claim their own power.'

'Empowerment means more than having responsibility, but also having the authority and ability to make one's own choices.'

  1. Bachelor degree in related field required. or equivalent life experience may be substituted in lieu of, in full or part of academic requirements.
  2. Minimum of 2 years of experience in mortgage or bank lending preferred.
  3. Demonstrated positive attitude, reliability, a self-starter who assumes responsibility when warranted, is conscientious, professional in manner and hard working.
  4. Excellent verbal and written communications skills, excellent organizational skills required.
  5. Critical thinking skills are required.
  6. Must be able to successfully interact with a variety of individuals.
  7. Excellent computer skills including MS Word 2010 or above and EXCEL are required.
  8. Proven ability to work independently with minimal supervision required.
  9. Experience giving public speaking presentations preferred.
  10. Knowledge of the Assistive Technology (AT) preferred.
  11. Transportationally mobile or able to arrange travel throughout the state.
  12. Knowledge of disability rights legislation preferred.

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